For the purpose of these Terms of Use, in addition to the definitions set out in the preamble above, the following defined terms shall apply wherever the context so requires:

Access Credentials
Access Credentials means the unique combination of identifiers, authentication tokens, passwords, one-time passcodes (OTPs), device-linked login tokens, biometric approvals, or other security information issued to or created by a User or Instructor to access the Platform and Services. Access Credentials include:

• parent or guardian login credentials associated with a registered Account;
• student-facing access links or login details provided within the scope of a registered Account;
• instructor-facing login and session access credentials issued by BrightChamps; and
• any temporary or session-specific tokens generated by the Platform for the purpose of joining a live Session.

Access Credentials are personal to the Account holder and must not be shared with or disclosed to any third party. BrightChamps reserves the right to revoke or suspend Access Credentials at any time in accordance with these Terms, including upon suspension or termination of an Account.

Account
Account means the registered user profile created by a parent, guardian, or other eligible adult on behalf of a student (or, where permitted, directly by an adult learner) upon completing BrightChamps’ registration process and agreeing to these Terms. An Account:

• is associated with a single primary email address and mobile number provided at registration;
• may cover the enrolment of one or more minor students where the Account holder is a parent or guardian;
• stores session history, course enrolments, payment records, and communication preferences; and
• serves as the basis for BrightChamps’ delivery of Services and all billing and notification obligations.

One Account may not be shared between unrelated households. BrightChamps is not liable for any loss arising from an Account holder’s failure to maintain the confidentiality of their Account or Access Credentials.

Applicable Law
Applicable Law means all statutes, laws, regulations, ordinances, rules, judicial orders, governmental directives, and binding codes of practice that are legally binding on BrightChamps or on a User or Instructor, in the jurisdiction(s) relevant to the transaction, engagement, or activity in question. Applicable Law includes, without limitation:

• the Information Technology Act, 2000 and rules thereunder (India);
• the Digital Personal Data Protection Act, 2023 (India);
• the Consumer Protection Act, 2019 (India);
• the Children’s Online Privacy Protection Act (COPPA) (United States), where applicable to Users or Instructors located in the United States;
• the California Consumer Privacy Act (CCPA/CPRA), where applicable;
• the EU General Data Protection Regulation (GDPR), where applicable to Users located in the European Economic Area;
• all applicable anti-discrimination, child safety, consumer protection, and education laws in the jurisdiction in which a User or Instructor is located or in which Services are delivered; and
• any mandatory codes or guidelines issued by a competent regulatory authority with jurisdiction over BrightChamps or the relevant User.

Where these Terms use the phrase to the fullest extent permitted by Applicable Law or subject to Applicable Law, the relevant provision shall be construed and applied in accordance with the most protective mandatory standard applicable in the relevant jurisdiction.

Authorised Representative
Authorised Representative means a parent, legal guardian, or other adult who is legally competent under Applicable Law to enter into binding contracts on behalf of a Minor, and who has:

• completed the registration process on the Platform and created an Account;
• agreed to these Terms on behalf of themselves and the Minor in their care;
• accepted responsibility for the conduct, participation, and compliance of the Minor during all Sessions; and
• provided accurate and truthful information about the Minor at the time of registration.

All acts, consents, and representations made by an Authorised Representative through an Account are deemed to be made on behalf of both the Authorised Representative personally and the Minor(s) enrolled under that Account. An Authorised Representative is jointly and personally liable for any breach of these Terms arising from the conduct of a Minor under their supervision.

Class
Class (also referred to as Live Class, Session, or Live Session) means a scheduled, real-time online educational interaction conducted through the Platform between one or more students and an Instructor, delivered for the Permitted Educational Purpose. A Class:is conducted live and synchronously via BrightChamps’ video conferencing or interactive learning interface;

• is scheduled for a specific date, time, and duration as agreed at the point of booking;
• may be delivered as a one-on-one tutoring session between a single student and an Instructor, or as a small group session involving multiple students;
• constitutes the primary unit of service delivery under any course or subscription purchased by a User; and
• may be recorded by BrightChamps as Session Data in accordance with the Session Recording Policy in these Terms.

A Class does not include: (i) pre-recorded video content made available for asynchronous viewing; (ii) Demo Classes (as separately defined); or (iii) administrative, onboarding, or technical support interactions. References to Session and Live Class throughout these Terms shall have the same meaning as Class unless the context otherwise requires.

Content
Content means all text, graphics, images, user interfaces, visual interfaces, photographs, trademarks, logos, brand names, descriptions, sounds, music, artwork, video recordings, course materials, lesson plans, exercises, assessments, and any other material or information made available on or through the Platform, the Website, or in connection with the Services. Content is categorised as follows:

• BrightChamps Content means Content created, owned, licensed, or approved by BrightChamps, including curriculum materials, lesson plans, instructional videos, platform graphics, and assessment tools. BrightChamps Content is the intellectual property of BrightChamps or its licensors and may not be reproduced or distributed without prior written consent.
• User-Generated Content means Content submitted, uploaded, posted, or communicated by a User or Instructor on or through the Platform, including chat messages, responses to exercises, student work products, and any materials shared during a Class. Users and Instructors retain ownership of their original User-Generated Content but grant BrightChamps a non-exclusive, royalty-free licence to use it for service delivery, quality assurance, and platform improvement purposes.
• Third Party Content means Content sourced from parties other than BrightChamps or its Users and Instructors, including embedded tools, reference materials, or linked resources. BrightChamps does not warrant the accuracy or completeness of Third Party Content.

All BrightChamps Content displayed on the Platform is subject to copyright and shall not be reproduced without prior written consent.

Contracted Scope
Contracted Scope means the limited scope of each Instructor’s engagement with BrightChamps, which is strictly confined to: (i) the delivery of the Permitted Educational Purpose for the relevant session; (ii) compliance with BrightChamps’ platform conduct policies during the session; and (iii) the technical use of BrightChamps’ platform to facilitate that delivery. The Contracted Scope does not extend to, and shall never be construed to include, any Off-Curriculum Statement made by an Instructor.

Curriculum
Curriculum means the structured body of educational content, learning objectives, lesson plans, teaching materials, assessments, and instructional sequences designed, approved, and made available by BrightChamps for delivery to students through the Services. The Curriculum:

• is developed and periodically updated by BrightChamps in accordance with its pedagogical standards and subject offerings;
• constitutes the authorised scope of instructional content that an Instructor is engaged to deliver during a Class;
• forms the basis of the Permitted Educational Purpose for each Class; and
• may be supplemented by approved ancillary materials, practice exercises, and assessment tools provided by BrightChamps.

The Curriculum does not include, and BrightChamps does not authorise, any supplementary content, personal views, or instructional material introduced by an Instructor that falls outside the content designed and approved by BrightChamps.

Demo Class
Demo Class means a complimentary, introductory live session offered by BrightChamps to a prospective student and their Authorised Representative, free of charge, for the purpose of demonstrating the platform, introducing the Curriculum, and allowing the prospective User to evaluate the Services prior to purchasing a paid subscription or course package. A Demo Class:

• is conducted by an Instructor through the Platform under the same technical and conduct standards applicable to a paid Class;
• is subject to these Terms in their entirety, including the Off-Curriculum Statement prohibition, the Session Recording Policy, and the Instructor Contracted Scope provisions;
• does not constitute a paid service, and no fee is charged for the Demo Class itself; and
• serves as the point at which the contractual relationship between BrightChamps and the User is first established upon acceptance of these Terms.

Registration for a Demo Class constitutes acceptance of these Terms and the Privacy Policy, and the Authorised Representative’s consent to receive communications from BrightChamps as set out in the Communication and Automated Calls Consent sections of these Terms.

Force Majeure Event
Force Majeure Event means any event, circumstance, or cause beyond the reasonable control of BrightChamps that prevents or delays BrightChamps’ performance of its obligations under these Terms, and which BrightChamps could not have avoided or overcome by the exercise of reasonable diligence. Force Majeure Events include, without limitation:

• acts of God, including earthquakes, floods, storms, cyclones, and other natural disasters;
• acts of war, invasion, armed conflict, terrorism, insurrection, or civil unrest;
• epidemics, pandemics, or public health emergencies declared by a competent governmental authority;
• internet or telecommunications infrastructure failures, including breakage of undersea cables, widespread outages, or DNS failures beyond BrightChamps’ control;
• actions of governmental authorities, regulatory bodies, or courts, including imposition of sanctions, blocking orders, or mandatory service suspensions;
• strikes, labour disputes, or industrial action affecting BrightChamps’ critical service providers; and
• cyberattacks, hacking, or malicious disruption of the Platform that could not have been prevented by industry-standard security measures.

A Force Majeure Event does not include: (i) a party’s financial difficulty or inability to pay; (ii) changes in market conditions or exchange rates; or (iii) foreseeable technical issues that BrightChamps could have mitigated through reasonable operational planning. BrightChamps shall notify Users of a Force Majeure Event as soon as reasonably practicable and shall use commercially reasonable efforts to resume normal service delivery.

Grievance
Grievance (also referred to as a Complaint) means a formal written communication submitted by a User or Instructor to BrightChamps expressing dissatisfaction with, or raising a concern about, any aspect of the Services, Platform, Instructor conduct, billing, Data handling, or BrightChamps’ response to a prior complaint. A Grievance:

• must be submitted in writing to care@brightchamps.com or through such other designated grievance channel as BrightChamps publishes from time to time;
• must identify the Account holder, the relevant Class or transaction, and the nature of the issue with sufficient particularity to enable investigation;
• will be acknowledged by BrightChamps within a reasonable period and investigated in accordance with BrightChamps’ internal grievance redressal policy; and
• is subject to the dispute resolution and arbitration provisions of these Terms where not resolved through BrightChamps’ internal process.

The submission of a Grievance does not suspend a User’s obligation to continue complying with these Terms or paying any outstanding amounts due. A Grievance resolved through BrightChamps’ internal process shall be without prejudice to any mandatory statutory remedies available to the User under Applicable Law.

Instructor
Instructor means any teacher, tutor, or instructor engaged by BrightChamps to deliver sessions through the Platform, whether on an independent contractor basis or otherwise. All Instructors engaged by BrightChamps at the date of these Terms are retained exclusively as independent contractors and not as employees. Nothing in these Terms shall be construed to create an employment relationship between BrightChamps and any Instructor.

Intellectual Property
Intellectual Property means all intellectual and industrial property rights of any nature, whether registered or unregistered, subsisting anywhere in the world, including but not limited to:

• patents, patent applications, and patentable inventions;
• copyright and related rights in literary, artistic, musical, dramatic, and software works, including all BrightChamps curriculum materials, lesson plans, course structures, assessment tools, and instructional videos;
• trade marks, service marks, brand names, logos, trade dress, and domain names, including the BrightChamps name and all associated marks;
• design rights in the look, feel, and layout of the Platform and Website;
• database rights in any compilation, collection, or structured dataset maintained by BrightChamps; and
• trade secrets, know-how, and confidential information relating to BrightChamps’ business, technology, pedagogy, and operations.

Intellectual Property owned by or licensed to BrightChamps remains exclusively with BrightChamps or its licensors at all times. No licence to use BrightChamps’ Intellectual Property is granted to Users or Instructors except as expressly stated in these Terms. Session Data recorded by BrightChamps is the Intellectual Property of BrightChamps, subject to any applicable data protection rights of individual participants.

Minor
Minor means an individual who has not attained the age of majority under Applicable Law in the jurisdiction in which they are located. For the purposes of these Terms:

• in India, a Minor is an individual below the age of 18 years, in accordance with the Indian Majority Act, 1875;
• in the United States, a Minor is an individual below the age of 18 years in most states, and BrightChamps treats any student below the age of 18 as a Minor for the purposes of its services in the United States;
• in all other jurisdictions, BrightChamps applies the age of 18 as the default threshold for majority unless a lower age of majority is expressly prescribed by the mandatory law of the relevant jurisdiction; and
• for the purposes of the Children’s Online Privacy Protection Act (COPPA), a Minor includes any individual below the age of 13 in the United States, and BrightChamps applies heightened consent requirements for such individuals.

A Minor may not register for an Account independently or enter into these Terms directly. All contractual obligations relating to a Minor’s use of the Services must be undertaken by an Authorised Representative. BrightChamps applies additional safeguarding standards to all Classes and interactions involving Minors, including mandatory Session recording where applicable.

Notice
Notice (also referred to as Written Notice) means a formal communication required or permitted under these Terms, given by one party to the other. A valid Notice must:

• be in writing in the English language;
• clearly identify the sender, the recipient, the subject matter, and the provision of these Terms to which it relates;
• be delivered by one of the following methods: (i) email to care@brightchamps.com (for Notices to BrightChamps) or to the registered email address on the Account (for Notices to a User or Instructor); (ii) registered post or courier to BrightChamps’ registered office address; or (iii) through any in-platform notification or messaging system designated by BrightChamps for formal communications; and
• be deemed received: (i) immediately upon confirmed delivery if sent by email with delivery confirmation; (ii) on the date of delivery if sent by registered post or courier; or (iii) on the date of dispatch if sent through a designated in-platform communication channel.
  
  

Off-Curriculum Statement
Off-Curriculum Statement means any statement, opinion, remark, expression, commentary, viewpoint, belief, or conduct communicated by any participant — including any Instructor, student, parent, or guardian — during or in connection with a live session, that:

• is not part of the defined Permitted Educational Purpose for that session;
• relates to political, religious, ideological, social, cultural, geopolitical, discriminatory, defamatory, harassing, threatening, abusive, obscene, sexual or otherwise inappropriate subject matter; or
• is otherwise beyond the scope of the curriculum content for which BrightChamps has contracted to provide.

Off-Curriculum Statements are strictly prohibited on the Platform. BrightChamps expressly prohibits all participants from using sessions to communicate, promote, debate, solicit, or disseminate any personal views, opinions, or content that are unrelated to the Permitted Educational Purpose.

Permitted Educational Purpose
Permitted Educational Purpose means the delivery of, and participation in, the structured curriculum, lesson plan, and related educational content as designed, approved, and made available by BrightChamps for a given class or session. The Permitted Educational Purpose constitutes the sole authorised use of any live session conducted through the Services.

Personal Data
Personal Data (also referred to as Personal Information) means any data, information, or combination of data and information that relates to an identified or identifiable natural person, as further defined under Applicable Law in the relevant jurisdiction. In the context of BrightChamps’ Services, Personal Data includes but is not limited to:

• the name, date of birth, age, gender, and nationality of a student or Authorised Representative;
• contact details including email address, mobile number, and residential or billing address provided at registration or during use of the Services;
• Account login credentials and Access Credentials;
• payment information processed through the payment gateway, including transaction identifiers (but not full card numbers, which are not retained by BrightChamps);
• Session Data, including audio and video recordings of Classes in which an identifiable individual participates;
• device identifiers, IP addresses, browser type, and usage data collected through the Platform; and
• any other information classified as personal data, sensitive personal data, or personal information under Applicable Law, including the Digital Personal Data Protection Act, 2023 (India), COPPA (US), or GDPR (EU).

Personal Data is collected, processed, stored, and transferred by BrightChamps in accordance with its Privacy Policy. Users should refer to the Privacy Policy for a full description of data processing activities, retention periods, cross-border transfer mechanisms, and the exercise of data subject rights.

Platform
Platform (also referred to as Website or the BrightChamps Platform) means the proprietary online learning infrastructure operated by BrightChamps through which the Services are delivered, accessed, and managed. The Platform includes:

• the website accessible at www.brightchamps.com and all associated subdomains and country-specific URLs;
• the live session interface through which Classes and Demo Classes are conducted between students and Instructors in real time;
• the student and parent portal through which Accounts are managed, session schedules are accessed, and course materials are available;
• any mobile application or desktop application made available by BrightChamps for access to the Services; and
• all backend systems, APIs, databases, and infrastructure operated by BrightChamps or its authorised service providers that together enable the delivery of the Services.

The Platform does not include third-party payment gateways, external video conferencing tools used independently of BrightChamps’ infrastructure, or third-party websites to which the Platform may contain links. BrightChamps does not warrant the availability of the Platform on an uninterrupted basis, and reserves the right to modify, update, suspend, or discontinue any part of the Platform with or without notice, subject to Applicable Law.

Preservation Request
Preservation Request means a written notice submitted by a participant to BrightChamps’ designated legal contact, identifying a specific session and requesting the preservation of Session Data in connection with a bona fide legal dispute, formal complaint, or anticipated legal proceedings.

Services
Services means all educational products, programmes, and related services provided by BrightChamps to Users through the Platform, whether offered on a paid or complimentary basis. The Services include:

• live one-on-one and small group online tutoring Classes delivered by Instructors to students in subjects including entrepreneurship, financial literacy, coding, and related skills-based programmes;
• Demo Classes offered to prospective students and their Authorised Representatives on a complimentary basis;
• access to BrightChamps Content, including curriculum materials, lesson plans, exercises, and assessments made available through the Platform;
• Account management tools, scheduling interfaces, and communication features available through the parent or student portal;
• customer support and grievance handling services provided by BrightChamps to registered Users; and
• any other educational service, product, or programme introduced by BrightChamps from time to time and made available through the Platform.

The Services do not include third-party services, payment processing services operated by independent payment gateways, or any service or content delivered by an Instructor acting outside the Contracted Scope. BrightChamps reserves the right to modify, discontinue, or introduce new components of the Services at any time, subject to providing reasonable notice to affected Users where practicable.

Session Data
Session Data means any audio, video, chat communications, screen activity, and other interactions recorded, captured, or stored by BrightChamps during or in connection with a live session conducted through the Services.

Third Parties
Third Parties means any natural person, legal entity, website, platform, service provider, or other party that is not BrightChamps, an Affiliate of BrightChamps, a registered User, or an Instructor acting within their Contracted Scope. Third Parties include, without limitation:

• independent payment gateway operators and financial institutions through which Users make payments for the Services;
• third-party technology providers whose tools or infrastructure BrightChamps uses to operate the Platform, including cloud hosting providers, video conferencing infrastructure providers, and analytics service providers;
• external websites or platforms to which the Platform may contain links, which are operated independently of BrightChamps;
• governmental authorities, regulatory bodies, courts, and law enforcement agencies; and
• any individual or entity that initiates a legal claim against BrightChamps arising from the conduct of a User or Instructor.