Last modified date: May 25, 2026
These Terms of Service (“Terms”) govern your access to and use of the websites, mobile applications, online platforms, products, services, content, courses, live classes, workshops, and other educational services (collectively, the “Services”) provided by BrightChamps and its affiliates, subsidiaries, and related entities (“BrightChamps,” “Company,” “we,” “us,” or “our”).
By accessing, browsing, registering for, purchasing, or using the Services in any manner, you acknowledge that you have read, understood, and agreed to be bound by these Terms, along with our Privacy Policy, Refund and Cancellation Policy, Community Guidelines, and any other policies, guidelines, or supplemental terms referenced herein or made available through the Services, or available on the website, all of which are incorporated herein by reference.
If you are accessing or using the Services on behalf of a minor, child, student, organisation, school, or other entity, you represent and warrant that you are authorised to accept these Terms on their behalf and agree to be fully responsible for such individual’s or entity’s use of the Services, including compliance with these Terms.
The Privacy Policy describes how BrightChamps collects, uses, stores, processes, shares, transfers, and protects personal data, including children’s data, and forms an integral part of these Terms.
The Services are intended to be used under the supervision and consent of a parent or legal guardian where required by applicable law. Parents and legal guardians are responsible for monitoring and supervising minors’ use of the Services, including participation in live classes, communications, and interactions conducted through the platform.
If you do not agree to these Terms or are not authorised to accept them, you must not access or use the Services.
We reserve the right, at our sole discretion, to modify, update, revise, or replace these Terms at any time. Any such modifications shall become effective upon posting or otherwise communicating the updated Terms through the Services.
YOUR CONTINUED ACCESS TO OR USE OF THE SERVICES AFTER THE EFFECTIVE DATE OF ANY CHANGES TO THESE TERMS CONSTITUTES YOUR ACCEPTANCE OF SUCH CHANGES. IF YOU DO NOT AGREE TO THE REVISED TERMS, YOU MUST DISCONTINUE USE OF THE SERVICES AND CANCEL YOUR ACCOUNT, WHERE APPLICABLE.
or the purposes of these Terms, the following terms shall have the meanings set forth below:
“Account” means a registered account created by a User to access or use the Services.
“Applicable Laws” means all applicable laws, statutes, regulations, rules, regulatory guidance, governmental orders, and legal requirements applicable to the use of the Services.
“BrightChamps,” “Company,” “we,” “us,” or “our” means BrightChamps, including its affiliates, subsidiaries, successors, assigns, and related entities.
“Content” means all educational materials, videos, live sessions, recorded classes, text, graphics, images, software, code, curriculum, worksheets, quizzes, projects, designs, trademarks, logos, audio, visual content, learning modules, and other materials made available through the Services.
“Instructor” or “Teacher” means any educator, tutor, mentor, trainer, contractor, employee, or third-party service provider engaged by BrightChamps to provide or facilitate Services.
“Live Classes” means real-time online educational sessions, workshops, mentoring sessions, webinars, camps, tutoring sessions, or interactive learning experiences conducted through the Platform or any third-party communication tools.
“Parent” or “Guardian” means a parent, legal guardian, or other individual authorised to act on behalf of a minor Student.
“Platform” means the BrightChamps websites, mobile applications, student dashboards, communication systems, learning interfaces, software, tools, and related technological infrastructure through which the Services are made available.
“Services” means all products, services, courses, educational programs, live classes, self-paced learning modules, workshops, camps, competitions, assessments, mentorship sessions, support services, digital experiences, and related offerings provided or made available by BrightChamps through the Platform.
“Student” means any child, minor, learner, or participant enrolled in, attending, accessing, or otherwise using the Services.
“Subscription” means any recurring, instalment-based, bundled, prepaid, or ongoing paid plan, package, or enrollment arrangement for access to the Services.
“Third-Party Services” means any third-party platforms, software, tools, websites, payment processors, communication tools, integrations, or services that may be used in connection with the Services, including video conferencing and payment processing providers.
“User,” “you,” or “your” means any individual or entity accessing, browsing, registering for, purchasing, or using the Services, including Parents, Guardians, Students, visitors, and any authorised representatives.
“User Content” means any information, messages, images, videos, assignments, projects, feedback, reviews, submissions, communications, or other content uploaded, submitted, posted, transmitted, or otherwise provided by Users through the Services.
For the purpose of these Terms of Use, in addition to the definitions set out in the preamble above, the following defined terms shall apply wherever the context so requires:
Access Credentials
Access Credentials means the unique combination of identifiers, authentication tokens, passwords, one-time passcodes (OTPs), device-linked login tokens, biometric approvals, or other security information issued to or created by a User or Instructor to access the Platform and Services. Access Credentials include:
Access Credentials are personal to the Account holder and must not be shared with or disclosed to any third party. BrightChamps reserves the right to revoke or suspend Access Credentials at any time in accordance with these Terms, including upon suspension or termination of an Account.
Account
Account means the registered user profile created by a parent, guardian, or other eligible adult on behalf of a student (or, where permitted, directly by an adult learner) upon completing BrightChamps’ registration process and agreeing to these Terms. An Account:
One Account may not be shared between unrelated households. BrightChamps is not liable for any loss arising from an Account holder’s failure to maintain the confidentiality of their Account or Access Credentials.
Applicable Law
Applicable Law means all statutes, laws, regulations, ordinances, rules, judicial orders, governmental directives, and binding codes of practice that are legally binding on BrightChamps or on a User or Instructor, in the jurisdiction(s) relevant to the transaction, engagement, or activity in question. Applicable Law includes, without limitation:
Where these Terms use the phrase to the fullest extent permitted by Applicable Law or subject to Applicable Law, the relevant provision shall be construed and applied in accordance with the most protective mandatory standard applicable in the relevant jurisdiction.
Authorised Representative
Authorised Representative means a parent, legal guardian, or other adult who is legally competent under Applicable Law to enter into binding contracts on behalf of a Minor, and who has:
All acts, consents, and representations made by an Authorised Representative through an Account are deemed to be made on behalf of both the Authorised Representative personally and the Minor(s) enrolled under that Account. An Authorised Representative is jointly and personally liable for any breach of these Terms arising from the conduct of a Minor under their supervision.
Class
Class (also referred to as Live Class, Session, or Live Session) means a scheduled, real-time online educational interaction conducted through the Platform between one or more students and an Instructor, delivered for the Permitted Educational Purpose. A Class:is conducted live and synchronously via BrightChamps’ video conferencing or interactive learning interface;
A Class does not include: (i) pre-recorded video content made available for asynchronous viewing; (ii) Demo Classes (as separately defined); or (iii) administrative, onboarding, or technical support interactions. References to Session and Live Class throughout these Terms shall have the same meaning as Class unless the context otherwise requires.
Content
Content means all text, graphics, images, user interfaces, visual interfaces, photographs, trademarks, logos, brand names, descriptions, sounds, music, artwork, video recordings, course materials, lesson plans, exercises, assessments, and any other material or information made available on or through the Platform, the Website, or in connection with the Services. Content is categorised as follows:
All BrightChamps Content displayed on the Platform is subject to copyright and shall not be reproduced without prior written consent.
Contracted Scope
Contracted Scope means the limited scope of each Instructor’s engagement with BrightChamps, which is strictly confined to: (i) the delivery of the Permitted Educational Purpose for the relevant session; (ii) compliance with BrightChamps’ platform conduct policies during the session; and (iii) the technical use of BrightChamps’ platform to facilitate that delivery. The Contracted Scope does not extend to, and shall never be construed to include, any Off-Curriculum Statement made by an Instructor.
Curriculum
Curriculum means the structured body of educational content, learning objectives, lesson plans, teaching materials, assessments, and instructional sequences designed, approved, and made available by BrightChamps for delivery to students through the Services. The Curriculum:
The Curriculum does not include, and BrightChamps does not authorise, any supplementary content, personal views, or instructional material introduced by an Instructor that falls outside the content designed and approved by BrightChamps.
Demo Class
Demo Class means a complimentary, introductory live session offered by BrightChamps to a prospective student and their Authorised Representative, free of charge, for the purpose of demonstrating the platform, introducing the Curriculum, and allowing the prospective User to evaluate the Services prior to purchasing a paid subscription or course package. A Demo Class:
Registration for a Demo Class constitutes acceptance of these Terms and the Privacy Policy, and the Authorised Representative’s consent to receive communications from BrightChamps as set out in the Communication and Automated Calls Consent sections of these Terms.
Force Majeure Event
Force Majeure Event means any event, circumstance, or cause beyond the reasonable control of BrightChamps that prevents or delays BrightChamps’ performance of its obligations under these Terms, and which BrightChamps could not have avoided or overcome by the exercise of reasonable diligence. Force Majeure Events include, without limitation:
A Force Majeure Event does not include: (i) a party’s financial difficulty or inability to pay; (ii) changes in market conditions or exchange rates; or (iii) foreseeable technical issues that BrightChamps could have mitigated through reasonable operational planning. BrightChamps shall notify Users of a Force Majeure Event as soon as reasonably practicable and shall use commercially reasonable efforts to resume normal service delivery.
Grievance
Grievance (also referred to as a Complaint) means a formal written communication submitted by a User or Instructor to BrightChamps expressing dissatisfaction with, or raising a concern about, any aspect of the Services, Platform, Instructor conduct, billing, Data handling, or BrightChamps’ response to a prior complaint. A Grievance:
The submission of a Grievance does not suspend a User’s obligation to continue complying with these Terms or paying any outstanding amounts due. A Grievance resolved through BrightChamps’ internal process shall be without prejudice to any mandatory statutory remedies available to the User under Applicable Law.
Instructor
Instructor means any teacher, tutor, or instructor engaged by BrightChamps to deliver sessions through the Platform, whether on an independent contractor basis or otherwise. All Instructors engaged by BrightChamps at the date of these Terms are retained exclusively as independent contractors and not as employees. Nothing in these Terms shall be construed to create an employment relationship between BrightChamps and any Instructor.
Intellectual Property
Intellectual Property means all intellectual and industrial property rights of any nature, whether registered or unregistered, subsisting anywhere in the world, including but not limited to:
Intellectual Property owned by or licensed to BrightChamps remains exclusively with BrightChamps or its licensors at all times. No licence to use BrightChamps’ Intellectual Property is granted to Users or Instructors except as expressly stated in these Terms. Session Data recorded by BrightChamps is the Intellectual Property of BrightChamps, subject to any applicable data protection rights of individual participants.
Minor
Minor means an individual who has not attained the age of majority under Applicable Law in the jurisdiction in which they are located. For the purposes of these Terms:
A Minor may not register for an Account independently or enter into these Terms directly. All contractual obligations relating to a Minor’s use of the Services must be undertaken by an Authorised Representative. BrightChamps applies additional safeguarding standards to all Classes and interactions involving Minors, including mandatory Session recording where applicable.
Notice
Notice (also referred to as Written Notice) means a formal communication required or permitted under these Terms, given by one party to the other. A valid Notice must:
Off-Curriculum Statement
Off-Curriculum Statement means any statement, opinion, remark, expression, commentary, viewpoint, belief, or conduct communicated by any participant — including any Instructor, student, parent, or guardian — during or in connection with a live session, that:
Off-Curriculum Statements are strictly prohibited on the Platform. BrightChamps expressly prohibits all participants from using sessions to communicate, promote, debate, solicit, or disseminate any personal views, opinions, or content that are unrelated to the Permitted Educational Purpose.
Permitted Educational Purpose
Permitted Educational Purpose means the delivery of, and participation in, the structured curriculum, lesson plan, and related educational content as designed, approved, and made available by BrightChamps for a given class or session. The Permitted Educational Purpose constitutes the sole authorised use of any live session conducted through the Services.
Personal Data
Personal Data (also referred to as Personal Information) means any data, information, or combination of data and information that relates to an identified or identifiable natural person, as further defined under Applicable Law in the relevant jurisdiction. In the context of BrightChamps’ Services, Personal Data includes but is not limited to:
Personal Data is collected, processed, stored, and transferred by BrightChamps in accordance with its Privacy Policy. Users should refer to the Privacy Policy for a full description of data processing activities, retention periods, cross-border transfer mechanisms, and the exercise of data subject rights.
Platform
Platform (also referred to as Website or the BrightChamps Platform) means the proprietary online learning infrastructure operated by BrightChamps through which the Services are delivered, accessed, and managed. The Platform includes:
The Platform does not include third-party payment gateways, external video conferencing tools used independently of BrightChamps’ infrastructure, or third-party websites to which the Platform may contain links. BrightChamps does not warrant the availability of the Platform on an uninterrupted basis, and reserves the right to modify, update, suspend, or discontinue any part of the Platform with or without notice, subject to Applicable Law.
Preservation Request
Preservation Request means a written notice submitted by a participant to BrightChamps’ designated legal contact, identifying a specific session and requesting the preservation of Session Data in connection with a bona fide legal dispute, formal complaint, or anticipated legal proceedings.
Services
Services means all educational products, programmes, and related services provided by BrightChamps to Users through the Platform, whether offered on a paid or complimentary basis. The Services include:
The Services do not include third-party services, payment processing services operated by independent payment gateways, or any service or content delivered by an Instructor acting outside the Contracted Scope. BrightChamps reserves the right to modify, discontinue, or introduce new components of the Services at any time, subject to providing reasonable notice to affected Users where practicable.
Session Data
Session Data means any audio, video, chat communications, screen activity, and other interactions recorded, captured, or stored by BrightChamps during or in connection with a live session conducted through the Services.
Third Parties
Third Parties means any natural person, legal entity, website, platform, service provider, or other party that is not BrightChamps, an Affiliate of BrightChamps, a registered User, or an Instructor acting within their Contracted Scope. Third Parties include, without limitation:
BrightChamps is a technology-enabled educational platform that provides online learning experiences and educational services for students across K-12 and related learning segments. The Services may include, without limitation, live classes, one-on-one sessions, group sessions, offline classes, self-paced learning modules, workshops, camps, competitions, assessments, mentorship programs, educational content, and related learning experiences across academic and skill-based subjects.
The Services may cover various subject areas, including but not limited to coding, robotics, artificial intelligence, mathematics, science, financial literacy, communication skills, English language learning, logical reasoning, and other educational or extracurricular programs offered by BrightChamps from time to time.
BrightChamps may also provide parent-facing tools, dashboards, progress-tracking features, assessments, reports, and learning insights in connection with the Services.
The Services may be delivered through the BrightChamps Platform and/or through third-party communication, collaboration, payment, or technology tools integrated with the Platform.
BrightChamps reserves the right, at its sole discretion, to modify, update, suspend, discontinue, or enhance any aspect of the Services, including courses, curriculum, instructors, schedules, features, functionality, or learning formats, at any time, subject to Applicable Laws.
BrightChamps does not guarantee the availability of any specific instructor, course, feature, schedule, or educational outcome through the Services.
a. Eligibility and Registration Obligations
The Services may only be accessed and used by individuals who have the legal capacity and authority to enter into a binding agreement under Applicable Laws or by minors acting with the consent, involvement, and supervision of a Parent or Guardian. By accessing or using the Services, you represent and warrant that you meet all eligibility requirements set forth in these Terms.
The Platform is intended solely for personal, non-commercial educational use. Users may not access or use the Services for any unlawful, unauthorised, fraudulent, commercial, or improper purpose.
BrightChamps reserves the right, at its sole discretion, to refuse registration, reject enrollment requests, restrict access to the Services, suspend Accounts, or terminate participation in any program, class, or activity at any time and without liability, including where BrightChamps believes that a User has violated these Terms, created legal, reputational, operational, or security risks, engaged in abusive or disruptive conduct, provided inaccurate information, failed to comply with payment obligations, or otherwise acted inconsistently with the intended use of the Services.
Users whose Accounts have been suspended or terminated by BrightChamps may not create additional or replacement Accounts without BrightChamps’ prior written consent. BrightChamps reserves the right to deactivate duplicate Accounts or Accounts created using false, misleading, or unauthorised information.
b. Parent and Guardian Responsibilities
If you register, access, purchase, or use the Services on behalf of a Student or minor, you represent and warrant that you are the Parent or Guardian of such Student or are otherwise legally authorised to act on their behalf.
Where required under Applicable Laws, including children’s privacy laws, Parents or Guardians consent to the collection, use, processing, storage, and disclosure of the Student’s personal information in accordance with the Privacy Policy.
Parents and Guardians are solely responsible for:
supervising the Student’s use of the Services;
determining whether the Services are suitable for the Student;
ensuring compliance with these Terms and all applicable policies;
monitoring participation in Live Classes and interactions conducted through the Platform;
ensuring that the Student maintains appropriate behaviour during use of the Services;
ensuring that appropriate devices, internet connectivity, and learning environments are available for participation in the Services.
By permitting a Student to access or use the Services, the Parent or Guardian expressly consents to these Terms on behalf of the Student and accepts responsibility for the Student’s use of the Services and compliance with these Terms. For the Student’s use of the Services, conduct on the Platform, communications, participation in classes, and compliance with these Terms and Applicable Laws.
Parents and Guardians acknowledge that BrightChamps does not provide childcare, supervision, or custodial services and that Students remain under the supervision and responsibility of their Parents or Guardians at all times.
By registering a Student, creating an Account on behalf of a Student, enrolling a Student in the Services, permitting a Student to access or participate in the Services, or otherwise providing a Student’s personal information to BrightChamps, the Parent or Guardian represents and warrants that they are legally authorised to provide consent for the collection, use, processing, storage, disclosure, and handling of the Student’s personal information in accordance with these Terms, the Privacy Policy, and Applicable Laws, including applicable children’s privacy and data protection laws.
Where required under Applicable Laws, including children’s privacy laws such as the Children’s Online Privacy Protection Act (“COPPA”), the Parent or Guardian, by agreeing to these Terms and permitting the Student to access or use the Services, expressly consents to BrightChamps’ collection, use, processing, storage, sharing, and handling of the Student’s personal information in accordance with these Terms and the Privacy Policy. BrightChamps may additionally implement separate parental consent, verification, authentication, or safeguarding mechanisms where required or deemed appropriate under Applicable Laws.
BrightChamps may rely on such representations, warranties, and consents unless otherwise required under Applicable Laws and reserves the right to implement additional consent verification, identity verification, age verification, parental authentication, or safeguarding measures at its discretion.
c. Member Account, Password, and Security
In order to access certain Services, Users may be required to create an Account and provide accurate, current, complete, and updated information. Users agree to maintain and promptly update such information as necessary.
Users are solely responsible for maintaining the confidentiality and security of their Account credentials and for all activities conducted through their Account, whether authorised or unauthorised.
Users agree to immediately notify BrightChamps of any unauthorised access to, use of, or suspected breach of their Account or security credentials. BrightChamps shall not be liable for any loss, damage, liability, or unauthorised activity arising from a User’s failure to safeguard Account credentials or comply with this Section.
Users may not transfer, share, sell, assign, sublicense, or otherwise permit any third party to access or use their Account unless expressly authorised by BrightChamps in writing.
d. Platform Usage and Operational Practices
Users agree to use the Platform in a lawful, respectful, and responsible manner and shall not engage in any activity that may disrupt, interfere with, damage, impair, or adversely affect the Services, the Platform, other Users, Instructors, or BrightChamps personnel.
Without limitation, Users shall not:
misuse or attempt to gain unauthorised access to the Platform or related systems;
record, reproduce, distribute, publicly display, or exploit any class, session, or Content except as expressly permitted by BrightChamps;
upload or transmit harmful code, malware, or disruptive material;
harass, threaten, abuse, intimidate, or otherwise engage in inappropriate conduct toward any User, Instructor, or BrightChamps personnel;
use the Services for commercial solicitation, advertising, or unauthorised business activities;
impersonate another person or provide misleading or false information.
BrightChamps reserves the right to establish and modify general operational practices, technical requirements, usage limitations, storage limitations, and restrictions concerning use of the Platform and Services at any time without notice.
Users are solely responsible for obtaining and maintaining compatible devices, software, internet connectivity, and technical requirements necessary to access and use the Services.
e. Class Recordings and Monitoring
BrightChamps may record, monitor, review, store, and maintain Live Classes, sessions, communications, and interactions conducted through the Platform or related tools (“Class Recordings”) for purposes including, without limitation:
quality assurance;
instructor evaluation and training;
customer support;
dispute resolution;
safeguarding and safety investigations;
compliance and legal obligations;
operational and internal business purposes.
By using the Services, Users and Parents or Guardians expressly consent to the creation and use of such Class Recordings for the purposes described in these Terms and the Privacy Policy.
Class Recordings shall be retained only for as long as reasonably necessary for the purposes described herein, unless a no recording or longer retention period is required or permitted under Applicable Laws.
Users may not independently record, reproduce, distribute, publish, or share any class, interaction, or communication conducted through the Services without BrightChamps’ prior written consent, except where expressly permitted under Applicable Laws.
Users may not use Class Recordings to identify, contact, harass, exploit, or otherwise misuse any Student or minor.
BrightChamps reserves the right to remove, restrict access to, or delete Class Recordings at its discretion and in accordance with Applicable Laws and internal policies.
f. Additional Services and Third-Party Tools
BrightChamps may offer additional products, features, tools, integrations, programs, or services from time to time, including services provided through third-party platforms or technology providers (“Additional Services”).
Such Additional Services may be subject to supplemental terms, policies, fees, eligibility requirements, or guidelines communicated by BrightChamps from time to time, and such supplemental terms shall be deemed incorporated into these Terms by reference.
BrightChamps does not control and is not responsible for third-party platforms, tools, software, or services used in connection with the Services, including communication platforms, payment processors, hosting providers, analytics tools, or external integrations.
g. Modifications to the Services
BrightChamps continuously develops, updates, and modifies its Services and reserves the right, at its sole discretion and without liability, to:
add, remove, suspend, discontinue, or modify any feature, functionality, course, curriculum, class format, instructor, schedule, pricing structure, or aspect of the Services;
impose limitations on certain features or Services;
update technical or operational requirements;
discontinue any program, offering, or portion of the Platform.
BrightChamps does not guarantee that any specific Service, instructor, feature, course, or functionality will remain available for any particular period of time.
To the fullest extent permitted under Applicable Laws, BrightChamps shall not be liable for any modification, suspension, interruption, or discontinuation of the Services or any part thereof.
h. Promotions, Trials, Discounts, and Offers
BrightChamps may, from time to time, offer promotional campaigns, referral programs, discounts, coupons, scholarships, trial classes, bundled offers, credits, or other promotional benefits (“Promotions”).
All Promotions are subject to these Terms and any additional promotional terms communicated by BrightChamps at the time of the applicable Promotion.
Unless expressly stated otherwise in writing:
Promotions are non-transferable, non-exchangeable, and have no cash value;
Promotions may not be combined with other offers.
Promotional benefits may be withdrawn, modified, suspended, or terminated by BrightChamps at any time;
trial access or promotional pricing may automatically convert into paid Services unless cancelled prior to renewal;
all determinations regarding eligibility, validity, and application of Promotions shall be made by BrightChamps in its sole discretion.
BrightChamps reserves the right to suspend or revoke Promotions and take appropriate action in cases of suspected abuse, fraud, manipulation, chargebacks, or violations of these Terms.
a. Fees and Payment Obligations
Users agree to pay all applicable fees, charges, subscription amounts, taxes, and other amounts associated with the Services selected or purchased through the Platform (“Fees”).
All Fees are payable in the manner, currency, and payment schedule communicated by BrightChamps at the time of purchase, enrollment, or subscription. Users are responsible for providing complete, accurate, and valid payment information and for timely payment of all applicable Fees.
Unless otherwise expressly stated by BrightChamps in writing, all Fees are non-cancellable and subject to the applicable Refund and Cancellation Policy.
BrightChamps reserves the right to modify pricing, Fees, payment structures, instalment plans, or subscription rates at any time, provided that such changes shall not affect Fees already paid for the then-current billing period unless otherwise permitted under Applicable Laws.
b. Subscription
Certain Services may be offered on a recurring, instalment-based, subscription, or automatically renewing basis (“Subscriptions”).
By purchasing a Subscription, Users authorise BrightChamps and its payment service providers to charge the applicable Fees on a recurring basis using the payment method provided at the time of purchase until the Subscription is cancelled in accordance with these Terms or the applicable Subscription terms.
Unless otherwise specified at the time of enrollment or purchase, Subscriptions may automatically renew for successive billing periods at the then-current applicable rates unless cancelled prior to the applicable renewal date.
Users are solely responsible for reviewing applicable Subscription details, renewal dates, pricing, and cancellation terms before completing a purchase.
c. Payment Methods and Authorisation
BrightChamps may use third-party payment processors, gateways, financial institutions, or service providers to process payments in connection with the Services.
By submitting payment information, Users represent and warrant that:
they are authorised to use the selected payment method;
the payment information provided is accurate and complete;
BrightChamps is authorised to charge the applicable Fees, recurring subscription charges, taxes, penalties, and other applicable amounts to such payment method.
Users authorise BrightChamps and its payment providers to store and process payment credentials in accordance with the Privacy Policy and applicable payment processing requirements.
BrightChamps shall not be responsible for errors, interruptions, security incidents, or failures caused by third-party payment providers or financial institutions.
d. Taxes, Currency, and International Payments
Fees may be charged in different currencies depending on the User’s location, payment method, or applicable Platform settings.
Users are solely responsible for:
applicable taxes, duties, levies, bank charges, transaction fees, foreign exchange charges, or governmental assessments associated with their purchase or use of the Services;
ensuring compliance with local payment, tax, and foreign exchange regulations.
Currency exchange rates and third-party banking or payment processing fees are determined solely by the applicable financial institution or payment provider, and BrightChamps shall have no responsibility or liability in relation thereto.
e. Failed Payments and Collection Rights
If any payment is declined, reversed, refunded, disputed, charged back, or otherwise unsuccessfully processed, BrightChamps reserves the right to:
suspend or terminate access to the Services;
revoke promotional benefits or discounts;
restrict participation in classes or programs;
reattempt payment processing;
recover outstanding amounts through lawful collection methods.
Users remain responsible for all unpaid amounts and any costs incurred by BrightChamps in connection with collection efforts, chargebacks, payment disputes, reversals, or recovery proceedings, including administrative expenses, processing charges, and reasonable legal fees where permitted under Applicable Laws.
f. Payment Disputes and No Set-Off
Users shall not withhold, offset, reduce, or delay payment of any Fees due to BrightChamps based on any dispute, dissatisfaction, technical issue, scheduling concern, instructor preference, unused classes, or pending complaint, except as expressly required under Applicable Laws or the applicable Refund and Cancellation Policy.
Any billing dispute must be raised with BrightChamps within the time period specified in the applicable policies or, if no such period is specified, within thirty (30) days from the applicable charge date.
g. Promotional Pricing, Trials, and Discounts
BrightChamps may offer promotional pricing, trial classes, referral benefits, bundled packages, scholarships, discounts, credits, or other special pricing arrangements from time to time.
Unless expressly stated otherwise:
promotional pricing is temporary and subject to change;
discounts and promotional offers may be revoked in cases of misuse, abuse, fraudulent activity, or violation of these Terms;
trial access or discounted enrollment may automatically convert into paid Services unless cancelled prior to the applicable billing date;
promotional offers cannot be combined unless expressly authorised by BrightChamps.
BrightChamps reserves the right, at its sole discretion, to determine eligibility for any promotional offer and to modify, suspend, or terminate any promotion at any time without liability, subject to Applicable Laws.
a. Ownership of Platform and Content
The Platform, Services, and all content, materials, technology, and intellectual property made available through the Services, including without limitation curriculum, educational content, lesson plans, videos, recorded sessions, Class Recordings, live classes, teaching methodologies, coding exercises, projects, worksheets, assessments, quizzes, graphics, designs, text, audio, visual materials, software, source code, user interfaces, analytics, databases, trademarks, logos, course names, brand features, and related materials (collectively, “Platform Content”) are owned by or licensed to BrightChamps and are protected under applicable intellectual property, copyright, trademark, patent, trade secret, and other proprietary laws.
Except as expressly permitted under these Terms or otherwise authorised by BrightChamps in writing, no right, title, or interest in or to the Platform, Services, or Platform Content is transferred to any User.
For clarity, Class Recordings, recorded sessions, instructional videos, and related educational materials constitute Platform Content and not User Content.
b. Limited License to Users
Subject to compliance with these Terms, BrightChamps grants Users a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services and Platform Content solely for personal, lawful, and non-commercial educational purposes.
Users obtain only a limited right to use the Services and do not acquire any ownership rights in the Platform, Services, or Platform Content.
The license granted under this Section shall automatically terminate upon suspension, restriction, cancellation, or termination of access to the Services.
c. Restrictions on Use
Except as expressly permitted by BrightChamps in writing or under Applicable Laws, Users shall not:
copy, reproduce, modify, adapt, translate, distribute, publish, transmit, display, perform, sell, sublicense, lease, rent, or commercially exploit the Platform, Services, or Platform Content;
record, reproduce, redistribute, or share any Live Classes, Class Recordings, educational sessions, or Platform Content;
create derivative works based on the Platform, Services, curriculum, or Platform Content;
scrape, crawl, harvest, extract, or collect data, materials, or content from the Platform using automated or manual means;
use the Services, curriculum, or Platform Content to develop competing products, services, educational offerings, datasets, or artificial intelligence models;
reverse engineer, decompile, disassemble, bypass, or interfere with the Platform or related security or access-control mechanisms;
remove, obscure, or alter any copyright, trademark, proprietary rights, or legal notices contained in the Services or Platform Content;
use the Services for commercial solicitation, resale, or unauthorised business purposes.
Any unauthorised use of the Services or Platform Content may result in suspension or termination of access and may violate Applicable Laws.
d. User Content
Users may upload, submit, post, transmit, or otherwise provide assignments, projects, submissions, messages, reviews, feedback, images, videos, communications, or other materials through the Services (“User Content”).
Users retain ownership of the intellectual property rights they lawfully hold in their User Content. However, by submitting or making available User Content through the Services, Users grant BrightChamps a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, store, reproduce, process, adapt, modify, analyse, transmit, display, distribute, and otherwise use such User Content:
to provide, operate, maintain, improve, personalise, support, monitor, and secure the Services;
for educational, instructional, research, analytics, training, safety, compliance, customer support, and internal business purposes;
to enforce these Terms and comply with Applicable Laws.
Users represent and warrant that:
they own or possess all necessary rights, permissions, and authorisations required to provide the User Content;
the User Content does not infringe or violate any intellectual property, privacy, publicity, confidentiality, or other rights of any third party;
the User Content does not contain unlawful, abusive, harmful, defamatory, misleading, or inappropriate material.
Where User Content contains personal information relating to a Student or minor, Parents or Guardians consent to BrightChamps processing such information in accordance with these Terms, the Privacy Policy, and Applicable Laws.
BrightChamps does not knowingly make publicly available personal information of minors except as necessary for the provision of the Services or as otherwise permitted under Applicable Laws and the Privacy Policy.
e. Feedback Rights
Any suggestions, ideas, enhancement requests, recommendations, reviews, comments, feedback, or other submissions relating to the Services or Platform (“Feedback”) provided by Users shall be deemed non-confidential.
Users grant BrightChamps a perpetual, irrevocable, worldwide, royalty-free right and license to use, reproduce, modify, adapt, publish, commercialise, distribute, and otherwise exploit such Feedback for any lawful purpose, without notice, approval, attribution, or compensation to the User.
f. Trademark Protection
The BrightChamps name, logos, trademarks, service marks, trade names, course names, slogans, branding elements, designs, and related identifiers (“BrightChamps Marks”) are owned by or licensed to BrightChamps.
Users shall not use, reproduce, display, imitate, register, or otherwise exploit any BrightChamps Marks without BrightChamps’ prior written consent.
Nothing contained in these Terms or the Services grants any User any ownership right, license, or other interest in or to the BrightChamps Marks.
Any goodwill arising from the use of the BrightChamps Marks shall inure solely to the benefit of BrightChamps.
g. Third-Party Content and Services
The Services may contain or integrate third-party content, software, communication tools, payment gateways, links, integrations, applications, or other services (“Third-Party Services”).
BrightChamps does not control, endorse, or assume responsibility for any Third-Party Services and shall not be liable for any loss, damage, errors, interruptions, inaccuracies, or claims arising from or related to such Third-Party Services.
Users acknowledge and agree that access to and use of Third-Party Services may be subject to separate third-party terms and privacy policies.
h. Preservation and Disclosure Rights
Subject to Applicable Laws and the Privacy Policy, BrightChamps reserves the right to preserve, monitor, access, review, remove, disclose, or retain User Content, Account information, communications, or other materials where reasonably necessary to:
comply with Applicable Laws, legal processes, regulatory requirements, or governmental requests;
enforce these Terms or other applicable policies;
investigate fraud, abuse, security incidents, or suspected violations;
protect the rights, property, safety, integrity, or security of BrightChamps, Users, Students, Instructors, or the public;
prevent technical, operational, legal, or security risks.
Users acknowledge that technical processing and transmission of content through the Services may involve transmissions across various networks and modifications necessary to conform and adapt to technical requirements or devices.
i. Copyright and Intellectual Property Complaints
BrightChamps respects the intellectual property rights of others and expects Users to do the same.
If you believe that any content available through the Services infringes your copyright, trademark, or other intellectual property rights, you may submit a written complaint to BrightChamps containing:
a description of the intellectual property right allegedly infringed;
identification of the allegedly infringing material and its location on the Platform;
proof of ownership or authorisation to act on behalf of the rights holder;
your contact information;
a statement that you have a good faith belief that the disputed use is not authorised;
a statement that the information provided is accurate and that you are authorised to act on behalf of the rights holder.
BrightChamps reserves the right to investigate complaints and remove, disable, or restrict access to allegedly infringing content at its discretion and in accordance with Applicable Laws.
Repeated infringement or misuse of intellectual property rights may result in suspension or termination of access to the Services.
a. Acceptable Use of the Services
Users agree to access and use the Services in a lawful, respectful, responsible, and safe manner and in compliance with these Terms, Applicable Laws, community guidelines, and any instructions or policies issued by BrightChamps from time to time.
Users shall use the Services solely for legitimate educational and related purposes authorised by BrightChamps and shall conduct themselves in a manner that does not disrupt, interfere with, endanger, or negatively affect the Platform, Services, Students, Instructors, Users, or BrightChamps personnel.
Parents and Guardians are responsible for ensuring that Students use the Services appropriately and in accordance with these Terms.
b. Prohibited Conduct
Users shall not, directly or indirectly:
violate any Applicable Laws, regulations, or third-party rights;
engage in abusive, threatening, harassing, discriminatory, defamatory, hateful, obscene, violent, exploitative, or otherwise inappropriate conduct;
bully, intimidate, shame, embarrass, or harass any Student, User, Instructor, or BrightChamps personnel;
impersonate another person or misrepresent identity, affiliation, qualifications, or authority;
upload, transmit, distribute, or share unlawful, harmful, infringing, fraudulent, misleading, or malicious content;
upload or distribute viruses, malware, spyware, harmful code, or disruptive technologies;
interfere with, disrupt, damage, overload, or impair the Platform, Services, servers, systems, or networks;
attempt to gain unauthorised access to Accounts, systems, data, or restricted areas of the Platform;
circumvent or bypass security features, content protections, moderation systems, or access controls;
use bots, automated tools, crawlers, scrapers, or data-mining technologies in connection with the Services;
record, reproduce, distribute, publicly display, or commercially exploit Live Classes, Class Recordings, or Platform Content without BrightChamps’ prior written consent;
use the Services to advertise, market, solicit, or promote third-party businesses, products, services, or activities;
engage in academic dishonesty, cheating, plagiarism, or fraudulent educational activities;
submit false information, fraudulent payment details, or misleading claims;
misuse Promotions, referral programs, discounts, credits, refunds, or trial offerings;
use the Services to develop competing educational products, services, datasets, or artificial intelligence systems;
encourage or assist others in violating these Terms or Applicable Laws.
c. Student Safety and Child Protection
BrightChamps is committed to maintaining a safe educational environment for Students and minors.
Users shall not:
engage in grooming, exploitation, manipulation, abuse, or inappropriate conduct involving minors;
request, collect, solicit, store, or share personal information relating to Students except as expressly authorised through the Services;
attempt to communicate with Students outside authorised Platform channels without appropriate parental or institutional consent;
share personal contact details, social media handles, external communication links, or meeting invitations with Students for unauthorised purposes;
encourage Students to interact outside the Platform or bypass BrightChamps safety mechanisms;
share, upload, request, or transmit inappropriate, sexually explicit, exploitative, harmful, or age-inappropriate content;
use Class Recordings, User Content, or Platform interactions to identify, target, contact, harass, exploit, or otherwise misuse any Student or minor.
Parents and Guardians acknowledge that online interactions may involve inherent risks and agree to supervise Students’ participation in the Services as appropriate.
BrightChamps reserves the right to implement safeguarding measures, monitoring mechanisms, moderation controls, participation restrictions, and safety protocols at its discretion.
d. Monitoring and Enforcement Rights
BrightChamps reserves the right, but not the obligation, to monitor, review, investigate, moderate, remove, restrict, suspend, or terminate access to the Services, Accounts, User Content, communications, or activities where BrightChamps reasonably believes that:
these Terms or Applicable Laws have been violated;
safety, legal, operational, reputational, or security risks may arise;
Users have engaged in harmful, abusive, fraudulent, or inappropriate conduct;
intervention is necessary to protect Students, Users, Instructors, BrightChamps personnel, or the integrity of the Services.
BrightChamps may take any action it reasonably deems appropriate, including issuing warnings, removing content, suspending participation, terminating Accounts, reporting matters to Parents or Guardians, educational institutions, payment providers, regulators, law enforcement authorities, or other third parties where appropriate or required under Applicable Laws.
BrightChamps shall not be liable for any actions taken in good faith pursuant to this Section.
e. Reporting Violations
Users may report suspected violations of these Terms, intellectual property infringements, safety concerns, abusive conduct, fraudulent activities, or inappropriate behaviour through the reporting channels made available by BrightChamps.
BrightChamps reserves the right, but not the obligation, to investigate reported matters and take appropriate action at its discretion.
f. Cooperation with Investigations
Users agree to cooperate with BrightChamps in connection with any investigation, inquiry, complaint, dispute, safety review, legal request, or enforcement action relating to the Services or alleged violations of these Terms.
Failure to cooperate with investigations or attempts to obstruct, interfere with, or manipulate investigative processes may result in suspension or termination of access to the Services and other actions permitted under Applicable Laws.
a. Privacy Policy
BrightChamps is committed to protecting the privacy, security, and confidentiality of Users’ personal information, including information relating to Students and minors.
The collection, use, processing, storage, disclosure, transfer, retention, and protection of personal information in connection with the Services are governed by the BrightChamps Privacy Policy, which is incorporated into these Terms by reference.
By accessing or using the Services, Users acknowledge that they have reviewed and understood the Privacy Policy and consent to the practices described therein, subject to Applicable Laws.
b. Children’s Privacy and Parental Consent
BrightChamps provides educational Services intended for Students and minors and recognises the importance of protecting children’s privacy and personal information.
Where required under Applicable Laws, including children’s privacy and data protection laws, Parents or Guardians consent to the collection, use, processing, storage, transfer, disclosure, and retention of the Student’s personal information in accordance with these Terms, the Privacy Policy, and Applicable Laws.
Parents and Guardians acknowledge and agree that they are responsible for supervising the Student’s use of the Services and for providing any permissions, consents, or authorisations required under Applicable Laws in connection with the Student’s participation in the Services.
BrightChamps does not knowingly collect personal information directly from children in a manner prohibited under Applicable Laws and reserves the right to request verification of parental or guardian consent where necessary.
c. Data Collection and Use
BrightChamps may collect, generate, receive, process, and use personal information, technical information, educational information, usage data, communications, device information, payment-related information, and other data in connection with the operation and provision of the Services.
Such information may be used for purposes including:
providing and improving the Services;
facilitating classes, assessments, and educational activities;
personalising learning experiences;
communicating with Users;
processing payments and subscriptions;
customer support and technical assistance;
safety, safeguarding, moderation, and fraud prevention;
analytics, research, quality assurance, and service improvement;
legal, regulatory, compliance, and operational purposes.
BrightChamps may aggregate, anonymise, or de-identify information for lawful business, research, analytics, and improvement purposes in accordance with Applicable Laws.
d. Class Recordings and Communications
BrightChamps may record, monitor, review, retain, and process Live Classes, communications, sessions, interactions, and related activities conducted through the Services for purposes including:
educational delivery and support;
quality assurance and instructor training;
safeguarding and safety investigations;
customer support and dispute resolution;
compliance, security, and legal obligations;
operational and internal business purposes.
Class Recordings and related information shall be retained only for as long as reasonably necessary for the purposes described herein unless a longer retention period is required or permitted under Applicable Laws.
By using the Services, Users and Parents or Guardians expressly consent to such recording and processing activities in accordance with these Terms and the Privacy Policy.
e. Data Sharing and Third-Party Service Providers
BrightChamps may share personal information with affiliates, subsidiaries, service providers, contractors, educational partners, payment processors, communication providers, cloud service providers, analytics providers, instructors, and other third parties where reasonably necessary to provide, support, secure, improve, or operate the Services.
BrightChamps may also disclose personal information:
to comply with Applicable Laws, legal obligations, governmental requests, court orders, or regulatory requirements;
to enforce these Terms or other policies;
to protect the rights, safety, property, security, or integrity of BrightChamps, Users, Students, Instructors, or third parties;
in connection with mergers, acquisitions, restructurings, financing transactions, or business transfers.
BrightChamps does not sell children’s personal information where prohibited under Applicable Laws.
f. International Data Transfers
Users acknowledge and agree that personal information may be processed, stored, transferred, and accessed across multiple jurisdictions where BrightChamps, its affiliates, or service providers operate.
Where required under Applicable Laws, BrightChamps shall implement reasonable safeguards and transfer mechanisms designed to protect personal information in connection with international data transfers.
g. Data Security
BrightChamps implements reasonable administrative, technical, organisational, and physical safeguards designed to protect personal information against unauthorised access, loss, misuse, disclosure, alteration, or destruction.
However, no system, network, platform, transmission method, or storage mechanism can be guaranteed to be completely secure, and BrightChamps does not guarantee absolute security of information transmitted through or stored in connection with the Services.
Users are responsible for maintaining the confidentiality and security of their Account credentials, devices, and access mechanisms.
h. User Rights and Requests
Subject to Applicable Laws, Users and Parents or Guardians may have certain rights relating to personal information, including rights to access, review, correct, update, delete, restrict, object to, or request portability of certain personal information.
Requests relating to privacy, data protection, parental consent, or personal information may be submitted through the contact details or mechanisms provided in the Privacy Policy.
BrightChamps reserves the right to verify the identity and authority of any individual submitting a request before processing such requests.
i. Data Retention
BrightChamps retains personal information only for as long as reasonably necessary for the purposes described in these Terms, the Privacy Policy, and Applicable Laws, including for educational, operational, legal, compliance, dispute resolution, safeguarding, and enforcement purposes.
BrightChamps reserves the right to retain and preserve information where required or permitted under Applicable Laws, contractual obligations, legal processes, regulatory requirements, or legitimate business purposes.
j. Cookies and Tracking Technologies
BrightChamps and its service providers may use cookies, pixels, analytics tools, identifiers, and similar tracking technologies to operate, improve, personalise, secure, analyse, and support the Services.
Users acknowledge that certain features of the Services may not function properly if cookies or tracking technologies are disabled.
Additional information regarding the use of cookies and tracking technologies is available in the Privacy Policy or applicable Cookie Policy.
k. Social Media, Authentication, and Third-Party Integration Services
Users may choose to access, register for, log in to, connect with, or otherwise use the Services through third-party authentication, login, communication, social networking, educational, productivity, or integration services, including services provided by Google, Apple, Meta, Microsoft, Zoom, YouTube, learning management systems, or similar third-party providers (“Third-Party Integration Services”).
By accessing or using the Services through such Third-Party Integration Services, Users authorise BrightChamps to access, receive, collect, use, process, store, and display certain account information, profile information, authentication credentials, contact details, educational information, and other data made available by such third-party providers in accordance with:
the permissions authorised by the User;
these Terms;
the Privacy Policy;
Applicable Laws.
BrightChamps does not control and is not responsible for:
the availability, functionality, security, reliability, or performance of Third-Party Integration Services;
the privacy, data handling, content moderation, security, retention, or operational practices of third-party providers;
any acts, omissions, failures, outages, interruptions, inaccuracies, delays, or security incidents arising from third-party services;
content, materials, advertisements, communications, or external resources made available through third-party platforms.
Users acknowledge and agree that:
their use of Third-Party Integration Services may be subject to separate third-party terms, conditions, and privacy policies;
BrightChamps is not a party to agreements entered into between Users and third-party providers;
BrightChamps shall not be liable for any loss, damage, liability, disclosure, or claim arising out of or relating to the use of Third-Party Integration Services or reliance on third-party platforms, content, or services.
BrightChamps may add, remove, suspend, modify, or discontinue integrations with third-party services at any time without liability, subject to Applicable Laws.
L. Privacy-Related Violations and Enforcement
BrightChamps reserves the right to suspend, restrict, investigate, or terminate access to the Services where it reasonably believes that a User has violated privacy, safeguarding, security, confidentiality, or data protection obligations under these Terms, the Privacy Policy, or Applicable Laws.
BrightChamps may take any action reasonably necessary to investigate, prevent, mitigate, or address suspected privacy, safety, or security incidents.
a. Services Provided “As Is” and “As Available”
Users acknowledge and agree that access to and use of the Services is undertaken at their own discretion and sole risk. The Services, Platform, Platform Content, Live Classes, educational programs, Class Recordings, and all related materials and features are provided on an “as is,” “as available,” and “with all faults” basis to the fullest extent permitted under Applicable Laws.
BrightChamps does not represent, warrant, or guarantee that:
the Services will be uninterrupted, error-free, secure, or available at all times;
the Platform or Services will be free from delays, inaccuracies, bugs, viruses, harmful code, or technical issues;
any defects or errors will be corrected;
the Services will meet all User expectations, requirements, or preferences.
that the Services will meet all User expectations, requirements, learning preferences, or intended objectives.
To the fullest extent permitted under Applicable Laws, BrightChamps expressly disclaims all warranties, representations, conditions, and guarantees of any kind, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, satisfactory quality, quiet enjoyment, and course of dealing or usage of trade.
b. Educational Outcomes Disclaimer
BrightChamps provides educational and learning-related Services designed to support skill development, academic enrichment, and learning experiences. However, BrightChamps does not guarantee any specific educational, academic, professional, financial, behavioural, developmental, admissions-related, examination-related, or performance-related outcomes.
Individual learning outcomes may vary significantly based on multiple factors, including:
the Student’s participation, effort, aptitude, and engagement;
parental involvement and supervision;
prior educational background and learning abilities;
internet connectivity, technical setup, and learning environment;
consistency of attendance and practice;
external educational and environmental factors beyond BrightChamps’ control.
BrightChamps does not warrant or guarantee:
improvement in grades, examination performance, rankings, or test scores;
admission into schools, colleges, universities, competitions, or programs;
mastery of any subject, skill, or curriculum;
achievement of any certification, qualification, scholarship, or career-related objective;
compatibility with any specific educational standards, school curriculum, or regional requirements.
c. Instructor and Educational Content Disclaimer
BrightChamps may engage employees, contractors, instructors, mentors, educators, or third-party service providers to deliver or facilitate the Services.
BrightChamps does not guarantee the continued availability of any specific Instructor, mentor, teacher, class schedule, course format, or educational methodology.
Opinions, explanations, advice, teaching styles, and educational approaches expressed by Instructors or Users are their own and do not necessarily reflect the views of BrightChamps.
Educational content and learning materials are intended for general educational and informational purposes only and should not be construed as professional, medical, psychological, financial, legal, or academic counselling advice.
Any screening, verification, credential review, background check, interview, onboarding, or evaluation conducted by BrightChamps in relation to Instructors, employees, contractors, or service providers is conducted solely for BrightChamps’ internal business purposes and does not constitute any representation, warranty, endorsement, or guarantee regarding any individual’s suitability, qualifications, conduct, safety, legality, or fitness.
d. Technology and Third-Party Services Disclaimer
The Services may depend upon third-party platforms, communication tools, hosting providers, cloud infrastructure, payment gateways, analytics systems, internet providers, or other Third-Party Services.
BrightChamps does not control and is not responsible for:
failures, outages, interruptions, delays, or inaccuracies caused by Third-Party Services;
internet connectivity issues, bandwidth limitations, hardware failures, or device incompatibilities;
unauthorised access, cyber incidents, or technical disruptions beyond BrightChamps’ reasonable control.
Users are solely responsible for maintaining suitable internet connectivity, compatible devices, software, and technical capabilities necessary to access the Services.
e. User Conduct and Third-Party Interactions Disclaimer
BrightChamps does not control and is not responsible for the conduct, actions, communications, content, or behaviour of Users, Students, Parents, Guardians, Instructors, or third parties using the Services.
While BrightChamps may implement moderation, safeguarding, monitoring, and reporting mechanisms, BrightChamps does not guarantee that the Services will always be free from inappropriate, offensive, unlawful, harmful, or unauthorised conduct.
Users participate in interactions and educational activities through the Services at their own discretion and risk.
Users acknowledge that online educational interactions may involve inherent risks, including interactions with individuals acting under false pretences or engaging in inappropriate conduct, and Users assume such risks to the fullest extent permitted under Applicable Laws.
f. No Guarantee of Availability or Continuity
BrightChamps reserves the right, at any time and without liability, subject to Applicable Laws, to:
modify, suspend, restrict, discontinue, or remove any aspect of the Services;
change features, functionality, curriculum, pricing, instructors, schedules, or educational offerings;
interrupt access to the Services for maintenance, upgrades, safety, operational, or legal reasons.
BrightChamps does not guarantee continuous or uninterrupted availability of the Services or preservation of any User Content, recordings, educational history, or account-related data.
g. Jurisdictional Limitations
Certain jurisdictions do not permit the exclusion or limitation of certain warranties, representations, or statutory rights. Accordingly, some of the disclaimers and exclusions set forth in these Terms may not apply to certain Users to the extent prohibited under Applicable Laws.
Nothing in these Terms excludes, restricts, or limits any non-waivable consumer rights or statutory protections that cannot lawfully be excluded under Applicable Laws.
a. Limitation of Liability
To the fullest extent permitted under Applicable Laws, BrightChamps, its affiliates, subsidiaries, licensors, service providers, officers, directors, employees, contractors, instructors, agents, and representatives shall not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or speculative damages arising out of or relating to the Services, Platform, these Terms, or the use of or inability to use the Services, including without limitation:
loss of profits, revenue, business, goodwill, opportunity, reputation, or anticipated savings;
loss or corruption of data, content, recordings, or educational materials;
reliance on any information, content, instruction, or output provided through the Services;
educational, academic, admissions-related, examination-related, or learning outcomes;
personal injury, emotional distress, or reputational harm;
technical failures, interruptions, delays, or security incidents;
unauthorised access to Accounts or data;
conduct, communications, or actions of Users, Students, Instructors, Parents, Guardians, or third parties;
loss of use of the Services or inability to access the Platform or any features thereof.
To the fullest extent permitted under Applicable Laws, BrightChamps’ total aggregate liability arising out of or relating to the Services or these Terms shall not exceed the total Fees actually paid by the applicable User to BrightChamps for the specific Services giving rise to the claim during the six (6) months immediately preceding the event giving rise to such liability.
The limitations set forth in this Section shall apply regardless of the form of action, whether in contract, tort, negligence, strict liability, statutory liability, or otherwise, and even if BrightChamps has been advised of the possibility of such damages.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, or the limitation of certain types of damages. Accordingly, some of the limitations set forth in this Section may not apply to Users in such jurisdictions. In such cases, BrightChamps’ liability shall be limited to the fullest extent permitted under Applicable Laws.
BrightChamps does not guarantee uninterrupted educational access, academic performance improvements, or specific learning outcomes.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under Applicable Laws.
a. User Indemnification Obligations
To the fullest extent permitted under Applicable Laws, Users agree to defend, indemnify, and hold harmless BrightChamps, its affiliates, subsidiaries, licensors, service providers, officers, directors, employees, contractors, instructors, agents, and representatives from and against any and all claims, demands, actions, proceedings, investigations, liabilities, damages, losses, judgments, settlements, penalties, fines, costs, and expenses, including reasonable legal fees and expenses, arising out of or relating to:
the User’s or Student’s access to, use of, or misuse of the Services;
violation of these Terms, Applicable Laws, or third-party rights;
User Content or materials submitted through the Services;
infringement of intellectual property, privacy, publicity, confidentiality, or other rights;
fraud, misconduct, negligence, abusive conduct, or unlawful activities by the User or Student;
disputes between Users and third parties;
payment disputes, chargebacks, or fraudulent transactions;
violation of safeguarding, child protection, privacy, or data protection obligations.
BrightChamps reserves the right, at the User’s expense, to assume the exclusive defence and control of any matter subject to indemnification, and the User agrees to cooperate fully with BrightChamps in connection with such defence.
Users shall not settle any claim affecting BrightChamps without BrightChamps’ prior written consent.
a. Suspension and Restriction Rights
BrightChamps reserves the right, at its sole discretion and without liability, subject to Applicable Laws, to suspend, restrict, disable, remove, or limit access to the Services, Accounts, classes, content, features, or Platform functionality at any time where BrightChamps reasonably believes that:
these Terms, Applicable Laws, or applicable policies have been violated;
safety, safeguarding, operational, reputational, legal, or security risks may arise;
fraudulent, abusive, disruptive, harmful, or inappropriate conduct has occurred;
payment obligations remain unpaid or disputed;
investigation, maintenance, legal compliance, or technical actions are necessary.
BrightChamps may take such actions with or without prior notice where reasonably necessary to protect the Services, Users, Students, Instructors, BrightChamps personnel, or third parties.
b. Termination by Users
Users may discontinue use of the Services or request cancellation of their Account in accordance with these Terms and the applicable Refund and Cancellation Policy.
Termination or cancellation of an Account shall not relieve Users of any payment obligations, liabilities, restrictions, or obligations accrued prior to the effective date of termination.
c. Termination by BrightChamps
BrightChamps reserves the right to terminate Accounts, Subscriptions, enrollments, or access to the Services at any time, subject to Applicable Laws, including where:
Users violate these Terms or applicable policies;
BrightChamps reasonably determines that continued access may create legal, operational, reputational, safeguarding, or security risks;
fraudulent, abusive, harmful, or unlawful conduct is suspected;
required by Applicable Laws, regulators, courts, educational institutions, or governmental authorities;
the applicable Services, courses, or programs are discontinued.
BrightChamps shall not be liable for any losses arising from suspension or termination of access to the Services in accordance with these Terms.
d. Effect of Suspension or Termination
Upon suspension or termination:
the User’s rights to access and use the Services shall immediately cease or be restricted;
BrightChamps may revoke access to Accounts, classes, subscriptions, recordings, User Content, educational history, or related materials;
BrightChamps may retain certain information, records, communications, or content as required or permitted under Applicable Laws, the Privacy Policy, legal obligations, safeguarding requirements, dispute resolution needs, or legitimate business purposes.
Any provisions of these Terms which by their nature should survive suspension or termination shall survive, including without limitation provisions relating to intellectual property, payments, refunds, disclaimers, limitations of liability, indemnification, dispute resolution, privacy, and enforcement rights.
a. Governing Law and Jurisdiction
These Terms, the Services, and any dispute, claim, or controversy arising out of or relating to these Terms, the Platform, or the Services shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
Subject to the dispute resolution mechanism set out herein and to the extent permitted under Applicable Laws, the courts located in Bengaluru, Karnataka, India shall have exclusive jurisdiction over matters not subject to arbitration, including applications for interim relief, enforcement of arbitral awards, or matters where arbitration is found to be unenforceable.
b. Informal Resolution and Pre-Arbitration Notice
BrightChamps encourages Users to resolve disputes amicably and efficiently.
Before initiating any formal proceedings, the User and BrightChamps agree to first attempt in good faith to resolve any dispute, claim, or controversy arising out of or relating to the Services or these Terms through informal discussions.
As a condition precedent to initiating arbitration, the party raising the dispute shall provide a written notice to the other party describing:
(i) the nature of the dispute, and
(ii) the relief sought (“Notice of Dispute”).
Upon receipt of such Notice of Dispute, both parties agree to engage in good faith efforts to resolve the matter within a period of thirty (30) days. Arbitration may only be initiated if the dispute remains unresolved after this period.
Users agree to first contact BrightChamps through the support or grievance redressal mechanisms provided on the Platform before initiating such notice.
c. Arbitration
To the fullest extent permitted under Applicable Laws, any dispute, claim, controversy, or proceeding arising out of or relating to these Terms, the Services, or the relationship between the User and BrightChamps that cannot be resolved through informal resolution shall be finally resolved by binding arbitration.
The arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996 (as amended).
The seat and legal place of arbitration shall be Bengaluru, Karnataka, India, and proceedings may be conducted physically or through video conferencing or other remote means as determined by the arbitrator.
The arbitration shall be conducted in the English language by a sole arbitrator appointed in accordance with the Arbitration and Conciliation Act, 1996.
The arbitral award shall be final and binding on the parties and may be enforced in any court of competent jurisdiction.
Nothing in these Terms shall prevent BrightChamps from seeking interim, injunctive, or equitable relief from any court of competent jurisdiction to protect its intellectual property rights, confidential information, platform integrity, safety of Users, or compliance with Applicable Laws.
The existence of arbitration proceedings, submissions, evidence, and the arbitral award shall be kept strictly confidential by the parties, except as required for the enforcement of the award, legal compliance, or Applicable Laws.
If any provision of this arbitration agreement is found to be invalid or unenforceable, such provision shall be severed, and the remaining provisions shall continue in full force and effect.
Nothing in this Section shall limit or waive BrightChamps’ or Users’ right to approach any statutory, regulatory, or governmental authority as permitted under Applicable Laws.
d. Class Action and Collective Proceedings Waiver
To the fullest extent permitted under Applicable Laws, Users agree that any dispute, claim, or proceeding against BrightChamps shall be brought solely on an individual basis and not as part of any class action, collective action, representative proceeding, consolidated proceeding, or similar proceeding.
Users expressly waive any right to participate as a plaintiff or class member in any such proceeding against BrightChamps, except where such waiver is not permitted under Applicable Laws.
Any relief awarded in arbitration shall be limited to individual relief only and shall not affect other Users or create binding precedent for similar claims.
e. Limitation Period
To the fullest extent permitted under Applicable Laws, any claim or cause of action arising out of or relating to the Services or these Terms must be initiated within one (1) year from the date on which such claim arose, failing which such claim shall be permanently barred.
f. International Users
Users accessing or using the Services from jurisdictions outside India acknowledge that they do so voluntarily and are responsible for compliance with all Applicable Laws in their respective jurisdictions.
BrightChamps makes no representation or warranty that the Services are appropriate, available, or lawful for use in all jurisdictions, and access to the Services where prohibited is strictly forbidden.
Where mandatory consumer protection or statutory rights apply under local law, nothing in these Terms shall limit such rights to the extent required by Applicable Laws.
g. Survival
The provisions of this Section shall survive termination or expiration of these Terms or the User’s access to the Services.
a. Independent Contractor Relationship
BrightChamps engages instructors, educators, trainers, and third-party service providers (“Instructors”) as independent contractors and not as employees, agents, partners, or joint venturers of BrightChamps.
Nothing in these Terms shall be construed to create an employer–employee relationship between BrightChamps and any Instructor.
Instructors act independently in delivering educational content and services, and BrightChamps does not exercise day-to-day control over the manner in which instructional services are delivered, except to the extent necessary for platform operation, safety, compliance, and quality assurance.
b. No Vicarious Liability for Independent Instructor Conduct
To the fullest extent permitted under Applicable Laws, BrightChamps shall not be liable for any acts, omissions, statements, conduct, or communications of Instructors, including during live classes or educational sessions conducted through the Platform.
Without limiting the foregoing, BrightChamps shall not be responsible for:
any opinions, remarks, or expressions made by Instructors during live sessions;
any cultural, political, religious, or personal statements made by Instructors;
any misunderstandings, emotional distress, or subjective interpretation arising from Instructor communication;
any reliance placed by Users on Instructor statements or content outside the scope of the curriculum.
c. User Interaction and Content Responsibility
Users acknowledge that Instructors are responsible for their own instructional delivery and communication style, and that BrightChamps does not control or endorse every statement made during real-time sessions.
However, BrightChamps reserves the right (but not the obligation) to monitor, record, review, and take appropriate action, including removal, suspension, or termination of Instructors, where necessary for:
safety and safeguarding of minors,
compliance with Applicable Laws,
prevention of abusive, discriminatory, or harmful conduct,
maintaining platform integrity.
d. No Endorsement or Guarantee of Views
Any views, opinions, or statements expressed by Instructors during the Services are their own and do not necessarily reflect the views of BrightChamps.
BrightChamps does not endorse or guarantee the accuracy, completeness, or appropriateness of such statements beyond its reasonable platform-level safeguards.
e. Reasonable Care Standard
BrightChamps maintains reasonable onboarding, vetting, and monitoring procedures for Instructors; however, such measures are designed to support platform safety and quality and shall not be interpreted as assuming liability for Instructor conduct or creating any fiduciary, supervisory, or employment obligation.
Users acknowledge and agree that they are solely responsible for their interactions, communications, conduct, and dealings with other Users, Students, Parents, Guardians, Instructors, or third parties in connection with the Services.
To the fullest extent permitted under Applicable Laws, BrightChamps shall not be responsible or liable for:
disputes, disagreements, or conflicts between Users or other participants;
statements, conduct, actions, omissions, or communications of any User, Instructor, Parent, Guardian, or third party;
any loss, damage, injury, emotional distress, or claims arising from interactions occurring through or in connection with the Services.
BrightChamps reserves the right, but not the obligation, to monitor, review, investigate, intervene in, or take any action it deems appropriate with respect to disputes, conduct issues, safeguarding concerns, or interactions between Users or participants, including suspension or termination of access to the Services.
Users agree to cooperate with BrightChamps in connection with any investigation, safety review, legal process, or dispute resolution relating to the Services.
Users consent to receive communications from BrightChamps electronically, including through email, SMS/text messages, telephone calls, WhatsApp or similar messaging platforms, in-app notifications, push notifications, platform notices, or other electronic means permitted under Applicable Laws.
Such communications may include:
service-related announcements;
account notifications;
class reminders and scheduling updates;
transactional communications;
support communications;
security alerts;
promotional or marketing communications where permitted under Applicable Laws.
By providing contact details to BrightChamps, including telephone numbers and email addresses, Users represent and warrant that such information is accurate, current, and authorised for use by the User.
Where permitted under Applicable Laws, Users expressly consent to receive communications from BrightChamps and its authorised service providers, including through automated technologies, auto-dialling systems, prerecorded messages, or SMS/text messaging systems.
Users may opt out of non-essential marketing communications at any time by following the unsubscribe instructions provided in such communications or by contacting BrightChamps through the Platform. Opting out of marketing communications does not affect transactional, legal, security, support, or service-related communications necessary for the operation of the Services.
Users acknowledge that electronic communications satisfy any legal requirement that such communications be in writing.
BrightChamps is committed to maintaining a safe and respectful learning environment for Students and Users.
BrightChamps may implement safeguarding, moderation, monitoring, recording, reporting, escalation, and safety-review measures designed to protect Students, Users, Instructors, and the integrity of the Services.
Users acknowledge and agree that BrightChamps, its Instructors, employees, contractors, or authorised representatives may, where required or permitted under Applicable Laws:
report suspected abuse, exploitation, neglect, self-harm risks, illegal conduct, threats, or safeguarding concerns involving a Student or User to appropriate authorities, regulators, child protection agencies, law enforcement agencies, or other relevant entities;
cooperate with governmental, regulatory, law enforcement, or child protection investigations;
preserve, review, monitor, or disclose relevant information, communications, recordings, or account information in connection with safeguarding, safety, legal, or compliance obligations.
Parents and Guardians acknowledge that certain information relating to Students may be shared with relevant authorities or safeguarding personnel where required for child protection, legal compliance, or safety-related purposes.
BrightChamps reserves the right to suspend, restrict, investigate, report, or terminate access to the Services where it reasonably believes that conduct may violate Applicable Laws, child safety obligations, safeguarding requirements, or these Terms.
Nothing in these Terms limits BrightChamps’ right to take actions reasonably necessary to protect the safety, well-being, or rights of Students, Users, or the public.
a. Entire Agreement
These Terms, together with the Privacy Policy, Refund and Cancellation Policy, Community Guidelines, and any additional policies, guidelines, notices, or supplemental terms referenced herein or made available through the Services, constitute the entire agreement between the User and BrightChamps regarding the Services and supersede all prior or contemporaneous understandings, communications, representations, negotiations, and agreements, whether oral or written, relating to the subject matter herein.
b. Severability
If any provision of these Terms is determined to be unlawful, invalid, illegal, unenforceable, or void by a court, arbitrator, or competent authority, such provision shall be deemed severed to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
c. Waiver
No waiver by BrightChamps of any provision, right, remedy, breach, or default under these Terms shall be deemed a continuing waiver or a waiver of any other provision, breach, or default.
Any waiver shall only be effective if made expressly in writing by an authorised representative of BrightChamps.
d. Assignment
Users may not assign, transfer, delegate, sublicense, or otherwise transfer any rights or obligations under these Terms without BrightChamps’ prior written consent.
BrightChamps may assign, transfer, delegate, subcontract, or otherwise transfer these Terms or any rights or obligations hereunder to any affiliate, successor, acquirer, or third party without restriction and without notice to Users.
e. Force Majeure
BrightChamps shall not be liable for any delay, interruption, failure, or inability to perform any obligations under these Terms where such delay or failure results from events or circumstances beyond BrightChamps’ reasonable control, including without limitation:
natural disasters;
pandemics or public health emergencies;
acts of government or regulatory authorities;
war, terrorism, civil unrest, or labour disputes;
internet, telecommunications, hosting, cloud service, or infrastructure failures;
power outages or cybersecurity incidents;
failures of third-party service providers.
BrightChamps reserves the right to suspend, modify, or limit the Services during such events.
f. Notices and Communications
Users consent to receive communications, notices, disclosures, updates, transactional messages, legal notices, and other information electronically through the Platform, email, SMS, messaging applications, push notifications, or other communication channels used by BrightChamps.
Users are responsible for maintaining accurate and updated contact information associated with their Account.
Electronic communications from BrightChamps shall satisfy any legal requirement that such communications be in writing, to the extent permitted under Applicable Laws.
g. Relationship of the Parties
Nothing in these Terms shall be construed to create any partnership, joint venture, agency, employment, fiduciary, franchise, or similar relationship between the User and BrightChamps.
Users acknowledge that they access and use the Services as independent parties.
h. No Third-Party Beneficiaries
Except as expressly provided herein, these Terms are solely for the benefit of the User and BrightChamps and do not create any rights, remedies, or benefits in favour of any third party.
i. Interpretation
Headings and section titles in these Terms are included for convenience only and shall not affect interpretation.
Words such as “including,” “include,” and similar terms shall be construed to mean “including without limitation.”
References to the singular include the plural and vice versa, as the context may require.
j. Survival
Any provisions of these Terms which by their nature should survive termination, expiration, suspension, or discontinuation of the Services shall survive, including, without limitation, provisions relating to intellectual property, payment obligations, refunds, disclaimers, limitations of liability, indemnification, dispute resolution, privacy, data protection, enforcement rights, and governing law.
k. Contact Information
Questions, concerns, legal notices, or requests relating to these Terms or the Services may be directed to BrightChamps through the contact details or support channels provided on the Platform or applicable policies.
BrightChamps may designate specific contact channels for legal notices, privacy requests, copyright complaints, or regulatory communications from time to time.
care@brightchamps.com
